Privacy Policy

Seneworth Pty Ltd  |  ABN 88 617 599 327

Our Commitment to Privacy

This document sets out our policy for managing your personal information and is referred to as our Privacy Policy.  In this Privacy Policy, “we” and “us” refers to Seneworth Pty Ltd (ABN 88 617 599 327) (Seneworth) and “you” refers to any individual about whom we collect personal information.

What information do we collect about you?

We may obtain personal information about you when you visit our website at www.seneworth.law, when you engage us for legal services, and when you contact us or interact with us in some other way.

You may provide us with basic information such as your name, date of birth, phone number, postal address and email address.

We may also collect additional personal information that you provide to us, or authorise us to collect, as part of your interactions and transactions with us.

Sensitive information such as health information is only collected if we have your express permission to do so.

How do we collect your personal information?

Direct interactions: We collect information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, interact on our social media pages, use a contact form, telephone us or send us an email, and when we provide our legal services to you. We may also collect personal information about you from other sources, such as third parties or referral sources.

Automated technologies or interactions: We use cookies, web analytics tools (including Google Analytics) and similar tracking technologies to track activity on our website. Cookies are digital identifiers stored on your device. We may collect certain information such as your device type, browser type, IP address and pages you have accessed. You may be directly or indirectly identifiable from this information. For information on how Google Analytics processes your data, please refer to: www.google.com/policies/privacy/partners/ .

You can use the settings in your browser to control how your browser deals with cookies. However, in doing so, you may be unable to access certain pages or content on our website.

Automated Decision-Making

We do not use automated decision-making processes to make decisions about you.

Why do we collect and use your personal information?

We collect personal information as reasonably necessary to carry out our business, which may include but is not limited to:

  • delivery of our legal services;
  • contacting and communicating with you, including responding to queries, complaints and feedback;
  • providing client service;
  • ensuring the proper functioning of our website, business and operations;
  • assisting with marketing, product and service development and research requirements;
  • managing our relationship with you; or
  • advertising and marketing our services.

Who do we disclose your personal information to?

  • We may disclose personal information to third parties who we engage to help run our business, or as necessary to provide the legal services you have requested. This may include consultants engaged under confidentiality agreements and includes our practice management system (Actionstep), accounting software (Xero), productivity and communication tools (Microsoft 365), and AI-assisted drafting tools (Spellbook).
  • From time to time we may need to disclose personal information where the law requires us to do so.
  • If there is a change of control in our business (for example a sale of the business), your personal information could be disclosed to a potential purchaser under a confidentiality agreement.
  • We may use and disclose your personal information for other purposes explained at the time of collection with your consent.

Do we use or disclose your personal information for direct marketing?

We may use or disclose personal information (other than sensitive information) collected from you for the purpose of direct marketing, including email newsletters and updates, where you would reasonably expect the information to be used for this purpose.

Sensitive information will only be used for the purpose of direct marketing if you have expressly consented to this.

If at any time you do not wish to receive further direct marketing communications, you may opt out at any time by using the “unsubscribe” facility included in any communication or by contacting us using the details set out at the end of this document.

If you opt out of receiving direct marketing communications, we may still contact you in relation to our ongoing relationship with you.

Can you deal with us anonymously or use a pseudonym?

Providing us with your personal information is optional and you may be able to remain anonymous or use a pseudonym when interacting with us. However, it may not always be possible when we are providing legal services to you. We will inform you if you are unable to remain anonymous or use a pseudonym when dealing with us.

How do we hold your information?

We maintain physical, electronic and managerial security measures to safeguard and secure your personal information.

To the extent permitted by law, we take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for its purpose of collection.

Legislation requires us to notify you and take other steps if we learn that there has been a notifiable data breach that has or may involve your personal information.

Links

Our website may contain links to third-party websites. We do not have any control over and are not responsible for the content or privacy practices of those websites. You access and use any linked website at your own risk. You should read the privacy policies on any linked website and only access and use those websites if you agree to the terms of those privacy policies.

How can you access or seek correction of your personal information?

Please let us know if there are any errors in your personal information and keep us up-to-date with changes to your personal information. You can request access to any personal information relating to you which we hold. You can also request that we correct information if it is inaccurate or incomplete. See the contact details at the end of this document.

What if you have a complaint?

You may contact us at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled using the contact details at the end of this document.

If you are not satisfied with our response to your complaint, you may contact the Office of the Australian Information Commissioner by telephone on 1300 363 992 or via www.oaic.gov.au .

Changes to this Privacy Policy

We will review this policy regularly and may update it from time to time. We recommend that you visit our website regularly to keep up to date with any changes.

How can you contact us?

To:        Privacy Officer

Email: hello@seneworth.com

Website: www.seneworth.law

This Privacy Policy was last updated in 2026